DCS

Q1. It’s 7:30 pm. Your estate suddenly loses power; mobile data is spotty. What’s your first move?

A Check on elderly neighbours and ensure everyone is safe on stairwells. B Start a floor by floor WhatsApp/Telegram status check and share calm updates. C Grab your ready bag, unplug appliances, conserve battery, and set a light schedule. D Head downstairs with a torch to see if the RC/CC has info and what help’s needed. E Verify if this is area wide via battery radio; note likely causes and misinformation risks.

Q2. Your group hears conflicting “news” in chat groups. You…

A Ask people to pause, stay together, and follow safety steps. B Rephrase updates in clear, empathetic language and discourage rumours. C Cross check sources; save official links and pin a “what’s confirmed” note. D Walk to the CC noticeboard or town council office to confirm on ground info. E Compare multiple official channels; flag suspicious posts and explain why calmly.

Q3. Power may be out for hours. Limited phone battery. What’s your plan?

A Create a charging queue and share power banks with those who need them most. B Pair up neighbours for check ins; share one device per pair to conserve battery. C Airplane mode, dim screen, 30 min check cycles; keep emergency numbers ready. D Scout for community charging points or generator locations and report back. E Turn off non essentials; keep radio on for scheduled updates; log key timings.

Q4. A link offering “compensation for blackout losses” circulates. You…

A Warn everyone not to click and help those who already did. B Craft a friendly PSA and broadcast to floor chats in multiple languages. C Inspect the URL, look for typos, verify via official advisories before sharing. D Ask CC staff/volunteers what scams are trending and post verified guidance. E Analyse the tell tale signs (urgency, data requests) and teach others to spot them.

Q5. Lifts are down. You encounter a neighbour in distress on the 11th floor.

A Stabilise, reassure, organise a safe stair descent with spotters. B Rally nearby residents to assist, keeping the person’s dignity in mind. C Call the appropriate hotline, share exact location, monitor vitals. D Fetch the nearest first aid kit and water; coordinate handover to responders. E Document steps taken and timings to brief responders and improve next time.

Q6. Your block has limited clean water access. You propose…

A A fair share distribution line with priority for infants and seniors. B A buddy system so no one queues alone; translate instructions as needed. C A ration tracker, labelled containers, and hygiene reminders. D A quick map of alternative taps/dispensers; rotate volunteers on collection. E A simple forecasting sheet for demand vs. supply and contingency options.

Q7. Your school/work wants a 24 hour continuity plan drill. You lead by…

A Running a safety sweep and evacuation brief with clear roles. B Hosting a quick huddle to hear concerns and keep morale high. C Building a step by step playbook with contact trees and offline forms. D Prototyping an “offline ops corner” with printed SOPs and maps. E Stress testing assumptions: “What if power returns in bursts? What if connectivity worsens?”

Q8. It’s night. Streets are dim. You notice a suspicious drone overhead. You…

A Guide people indoors calmly; avoid windows; observe and report. B Check that neighbours know not to speculate; keep everyone connected and calm. C Log details: time, direction, sound; submit to official channel when stable. D Walk a safe route to inform security/community responders. E Cross reference advisories; warn against sharing unverified clips.

Q9. The Residents’ Committee / Community Clubs needs volunteers tomorrow. You pick…

A Safety steward / stair well marshal. B Community outreach / translation desk. C Logistics and information desk (chargers, water, maps). D Foot patrol / needs finding team. E Info verification / rumour control booth.

Q10. Heavy rain starts while the power is out, and some walkways are slippery. What’s your first thought?

A Put out caution signage and ensure safe passage for seniors. B Check if anyone nearby needs help getting home dry and safe. C Log affected areas and propose a safe route walking map. D Scout the estate to identify blocked or unsafe routes. E Predict how long conditions may last and what risks could follow.

Q11. When channels are flaky, where do you look for official updates?

A Ask uniformed personnel or Community Clubs wardens nearby. B Community leaders/grassroots chats summarising in plain language. C Printed notices and pre approved offline SOPs. D Residents’ Committee / Community Clubs noticeboards and local PA announcements. (Facilitator link to fallback guidance) [totaldefence.gov.sg],[mindef.gov.sg] E FM radio bulletins and multi source cross checks.

Q12. After the crisis, your focus is…

A Fitness & first aid drives so more people can help next time. B A neighbourhood festival to thank volunteers and rebuild bonds. C A household kit/finance checklist and anti scam workshop. D A community “urban scout” map of resources and safe paths. E A debrief on lessons learnt; myth vs fact sheet for future crises.